1. What types of dates and nuts do you offer?

We offer a wide range of premium dates and nuts, including:

  • Dates: Ajwa, Safawi, Khdri, and Mabroom.
  • Nuts: Pistachios, almonds, cashews, walnuts, and more!

You can check out our full selection on our product page.

2. How can I place an order?

To place an order, simply browse our selection of dates and nuts, add your preferred products to your cart, and proceed to checkout. You'll be prompted to enter your delivery details and payment information.

3. Do you offer international delivery?

Currently, we only offer domestic delivery and do not ship internationally. We apologize for any inconvenience this may cause.

4. How long will it take to receive my order?

Orders typically arrive within 3-7 business days for domestic deliveries. Delivery times may vary depending on your location.

5. Are your dates and nuts organic?

No, our dates and nuts are not organic. However, we ensure that they are of the highest quality and are sourced from trusted suppliers.

6. Can I customize my order or create a gift package?

Yes! For personalized gift packages, you can explore our Assorted Dates page, where you'll find a variety of pre-selected date bundles perfect for gifting. These bundles allow you to choose from a variety of date types to suit any occasion.

7. What is your return policy?

Because our products are perishable, we are unable to accept returns. However, if you are unhappy with your order or if there is an issue, please contact our customer service team, and we'll do our best to assist you.

8. How should I store my dates and nuts to keep them fresh?

To ensure freshness, store your dates and nuts in an airtight container in a cool, dry place. For longer shelf life, we recommend refrigerating or freezing them, especially for larger quantities.

9. Are your products gluten-free?

Yes, our dates and nuts are naturally gluten-free! However, some packaged products may be processed in facilities that handle gluten, so we advise you to check individual product labels for more details.

10. Can I track my order?

Yes! Once your order has shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

11. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders! Please contact us directly for pricing and more information on large or wholesale orders.

12. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

13. Can I change or cancel my order after it's been placed?

Once an order has been processed and shipped, we are unable to change or cancel it. However, please contact us as soon as possible if you need assistance with your order, and we'll do our best to help.

14. Are your products sustainably sourced?

Yes, we work closely with trusted suppliers who prioritize sustainability and ethical sourcing practices. You can read more about our commitment to sustainability on our website.